Epson Expression Photo XP-960 User Manual

8. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
9. Do one of the following:
• If there are no gaps, the print head is clean. Select Done.
• If there are gaps or the pattern is faint, select Clean the Print Head.
10. Follow the instructions on the screen to clean the print head.
If you don’t see any improvement after cleaning the print head up to 2 times, turn off the product and wait
at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink
cartridges may be old or damaged and needs to be replaced.
Parent topic: Print Head Nozzle Check
Related tasks
Loading Paper in Cassette 2 (Lower Cassette)
Cleaning the Print Head Using the Product Control Panel
Related topics
Replacing Ink Cartridges
Checking the Nozzles Using a Computer Utility
You can check the print head nozzles using a utility on your Windows or Mac computer.
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Epson Expression Photo XP-960 Specifications

General

Maximum Print Resolution	5760 x 1440 dpi
Ink Type	Claria Photo HD Ink
Scanner Type	Flatbed
Maximum Scan Resolution	4800 x 4800 dpi
Connectivity	USB, Wi-Fi, Ethernet
Duplex Printing	Yes
Supported Operating Systems	Windows, macOS
Type	All-in-One Printer
Functions	Print, Copy, Scan
Print Technology	Inkjet
Print Speed (Black)	8.5 ppm
Print Speed (Color)	8.0 ppm
Maximum Scan Area	8.5 x 11.7 inches
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Display	4.3" Touchscreen
Memory Card Support	SD Card
Paper Sizes Supported	Letter, Legal, A4, 4" x 6", 5" x 7", 8" x 10"