9-2
Troubleshooting
Diagnosing t
ePro
em................................9-3
Errorindicators...................................9-4
StatusMonitor3..................................9-5
Runningaprinteroperationcheck ..................9-5
CancellingPrinting....................................9-7
ForWindows95,98andNT4.0.....................9-8
ForMacintosh....................................9-8
PrintQualityCouldBeBetter ...........................9-9
Horizontalbanding ...............................9-9
Verticalmisalignmentorbanding...................9-10
Colorgaps.......................................9-10
Incorrectormissingcolors .........................9-11
Blurryorsmearedprintout.........................9-12
PrintoutsAreNotWhatYouExpected ...................9-13
Incorrectorgarbledcharacters......................9-13
Incorrectmargins.................................9-14
Invertedimage ...................................9-14
Blankpagesprint .................................9-15
Printouthassmearsonthebottomedge..............9-15
Printingistooslow................................9-15
PrinterDoesn'tPrint...................................9-16
Alllightsareoff...................................9-16
Lightscameonandthenwentout...................9-17
Onlythepowerlightison..........................9-17
Paperoutlightisflashingoron.....................9-18
Oneoftheinkoutlightsisflashingoron.............9-18
Ink out lights are on and the other lights are flashing . . 9-18
PaperDoesn'tFeedCorrectly............................9-19
Paperdoesn'tfeed.................................9-19
Multiplepagesfeed ...............................9-20
Thepaperjams ...................................9-20
Paperisn'tejectedfullyoriswrinkled ...............9-21
WheretoGetHelp.....................................9-21