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Troubleshooting
❏ Turn off the printer and computer. Make sure the printer’s
interface cable is securely plugged in.
❏ Make sure there is no packing material in the printer.
❏ Turn off the printer and computer and disconnect the
printer’s interface cable. Then print an operation check page.
See “Running a printer operation check” on page 9-5.
Ifthecheckpageprints,makesuretheprintersoftwareand
your application software are installed correctly.
❏ If you’re trying to print a large image, your computer may not
have enough memory to print. Try printing a smaller image.
❏ If you are using Windows NT 4.0, try to uninstall the EPSON
Printer Port. Click Start,pointtoPrograms and EPSON
Printers, then click EPSON Printer Port Uninstall. Follow the
messages on the screen.
❏ Clear any stalled print jobs from the Spool Manager. For
instructions, see “Using EPSON Spool Manager” on page 3-3.
❏ If the printer sounds like it’s trying to print, but is unable to,
run the Head Cleaning utility.
If this doesn’t work, replace the ink cartridges. See “Replacing
an Empty Ink Cartridge” on page 7-2 for instructions.
Paper out light is flashing or on
If the paper out light is flashing, remove any paper that may be
jammed in the printer.
If the paper out light is on, load more paper in the sheet feeder.
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