9-12
Troubleshooting
❏ Make sure the Media Type setting selected in the printer
driverisappropriateforthetypeofmedialoadedinthe
printer.
Incorrect or missing colors
Try one or more of these solutions:
❏ Change the Ink setting in your printer driver to Color.For
instructions, see “Using the Automatic mode” on page 2-8 for
Windows or “Using the Automatic mode” on page 4-6 for
Macintosh.
❏ Adjust the color settings in your application software or your
printer driver. For instructions, see “Using the Advanced
settings” on page 2-11 for Windows or “Using the Advanced
settings” on page 4-9 for Macintosh.
❏ Run the Head Cleaning utility. If colors are still incorrect or
missing, replace the color ink cartridge. If the problem
persists, replace the black ink cartridge. See “Replacing an
Empty Ink Cartridge” on page 7-2.
Blurry or smeared printout
Try one or more of these solutions:
❏ Make sure your paper is dry and the printable side is facing
up. Also, make sure you’re using an acceptable paper type.
See “Paper” on page B-2 for specifications.
❏ Select Automaticas the Mode setting on your printer driver’s
Main menu (Windows) or in the Print dialog box (Macintosh).
❏ If the paper is curled toward the printable side, flatten it or
curl it slightly toward the opposite side.
To Next Page
Loading...
Need help?
General