Troubleshooting
9-11
❏ Run the Print Head Alignment utility.
❏ Turn off the High Speed setting in your printer driver. For
instructions, see “Using the Advanced settings” on page 2-11
for Windows. For Macintosh, see “Using the Advanced
settings” on page 4-9.
❏ Run the Head Cleaning utility to clear any clogged ink
nozzles.
❏ Make sure the Media Type setting selected in the printer
driver is appropriate for the type of media loaded in the
printer.
Color gaps
Try one or more of these solutions:
❏ Make sure your paper is not damaged, dirty, or too old. Also,
make sure the printable side of the paper is face up in the sheet
feeder.
❏ Run the Head Cleaning utility to clear any clogged ink
nozzles.
❏ Check the
B black and
A color ink out lights. If one of the
lights is flashing, replace the appropriate ink cartridge. See
“ReplacinganEmptyInkCartridge” on page 7-2.
❏ Adjust the color settings in your application software or your
printer driver. For instructions, see “Using the Advanced
settings” on page 2-11 for Windows or “Using the Advanced
settings” on page 4-9 for Macintosh.
❏ Select Automatic asthe Mode settingonyourprinter driver’s
Main menu (Windows) or in the Print dialog box (Macintosh).
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