364
Code Condition/solution
307 The scanned image size exceeds the maximum limit. Lower the scanning resolution or
increase the compression ratio to reduce the size of the scanned image.
311
321
411
421
A DNS error has occurred. From the Home screen, select Settings > General Settings >
Network Settings > Advanced > TCP/IP and check the DNS settings for the server,
computer, or access point.
312
412
An authentication error has occurred. From the Home screen, select Settings > General
Settings > Network Settings > Advanced > Email Server > Server Settings and check
the server settings.
313
413
A communication error has occurred. From the Home screen, select Settings > General
Settings > Network Settings > Advanced > Email Server > Server Settings and check
the server settings. Print a network connection report to check if the product is connected
to the network. The authentication method of the settings and the email server may not
match. If the authentication method is set to Off, make sure the authentication method of
the email server is set to None.
314 The data size exceeds the maximum size for the attached files. From the Home screen,
select Scan > Email > Scan Settings and scroll down to select Attached File Max Size.
Increase the setting or lower the file size of the scanned image.
315
327
The memory is full. Wait for current jobs to finish and try again.
316 A mail encryption error has occurred. Make sure the encryption certificate setting and
product time setting are correct.
317 A mail signature error has occurred. Make sure the signing certificate setting and product
time setting are correct.
322 An authentication error occurred while scanning. From the Home screen, select Scan >
Network Folder/FTP > Keyboard > Location and check the settings.
323
331
A communication error has occurred while scanning. From the Home screen, select Scan
> Network Folder/FTP > Keyboard > Location and check the settings. You can also
print a network status sheet to check the network connection.
324 A file with the same name already exists in the specified folder for scanning. Delete the
duplicate file or change the file name prefix. From the Home screen, select Scan >
Network Folder/FTP > Scan Settings > File Name.
To Next Page
Loading...
Need help?
General
