Error Messages Solutions
Recovery Mode The printer has started in recovery mode because the rmware update
failed. Follow the steps below to try to update the
rmware
again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage from the
pad, the product is designed to stop printing when the pad has reached its limit. Whether and how often this is required
will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles
that the printer performs. The need for replacement of the pad does not mean that your printer has ceased to operate in
accordance with its specications. The printer will advise you when the pad requires replacing and this can only be
performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.
Related Information
&
“Contacting Epson Support” on page 137
& “Installing Applications” on page 103
& “Updating Applications and Firmware” on page 104
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
&
“Windows Printer Driver” on page 95
Checking Printer Status - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
User's Guide
Solving Problems
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