ESI IP Series User Manual

User’s Guide
0450-0189
Rev. C
Extensive user help is always available
at
www.esiusers.com.

ESI IP Series Specifications

General

Networking	10/100 Mbps Ethernet
Protocols	SIP
Codecs	G.711, G.729, G.722
Power	PoE (Power over Ethernet) or external power supply
Features	Speakerphone
Display	Backlit LCD

Summary

IP Feature Phone Operation

Basic Phone Handling

Covers dial tone, speaker, MUTE/DND, and volume controls.

Call Transfer and Conference

Details procedures for transferring and conferencing calls.

Voice Mail Operations

Covers message retrieval, personal greetings, and delivery.

Programmable Feature Keys

Guides users on configuring phone buttons and features.

Analog Stations

Analog Voice Mail Usage

ACD Agent Operation

ACD Agent Basics and Logging In

Explains agent roles, logging in/out, and department assignment.

Wrap Mode and Key Programming

Guest Mailboxes

Retrieving Guest Mailbox Messages

64-Key Expansion Console

Console Key Programming

How to program the additional feature keys on the console.