ESI IP Series - Basic Phone Handling

IP Feature Phone operation IP Series
A.4
Volume/scroll keys
The two smaller keys just above the dialpad labeled ▲ and ▼ serve two purposes:
• Adjusting the volume heard through the handset and speaker — Your phone will maintain the
chosen volume setting until you change it.
• Serving as scroll keys for operations, such as Esi-Dex or programming, that may show several
entries on the display.
MUTE/DND
Mute
To disable your handset or speaker microphone during a conversation (either with the handset or
speaker), press MUTE/DND. While the mute function is activated, the MUTE/DND LED will blink
rapidly and the display shows “MUTED.”
DND
When your phone is idle and you wish to make sure its calls go straight to voice mail, press
MUTE/DND to toggle your phone in or out of do-not-disturb mode. The display will show DND and
the MUTE/DND LED will glow amber.
Note: If you press MUTE/DND while your phone is ringing, this forwards the call to your voice
mailbox (see “Voice mail operation,” page A.21) and your station will be placed in DND.
Basic phone use
Outside calls
To answer (double-ring cadence): Lift the handset or press SPEAKER.
To place: Lift the handset or press SPEAKER. Then either press an unlit line key or dial 9 (or 8 or
71–76) to be assigned an outside dial tone.
Shortcut: From idle, dial 9 (or 8 or 71–76); the phone system automatically turns on the
speakerphone and you hear an outside dial tone. Then dial the number.
To hang up: Replace the handset or press RELEASE or — if using the speakerphone — press SPEAKER.
Important: Your outside phone lines’ quality can affect the audio quality of local and Remote
IP Feature Phone(s). Due to the interface between advanced, packet-based phone
systems and the traditional public telephone network, a poor-quality phone line
can degrade audio quality, causing an echo on outside calls. An occasional echo
isn’t unusual and doesn’t necessarily indicate a problem with your system or
lines; however, if this problem occurs persistently, contact your Certified ESI
Reseller for assistance.