ESI IP Series - Analog Stations

IP Series Analog stations
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Analog stations
If your station has been installed as an analog station, it will be able to use only a standard-type
telephone. Because the phone isn’t digitally integrated to the phone system (like the IP Feature
Phones), its operation and capabilities will be different.
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Tip: To use a cordless phone in conjunction with an IP Feature Phone, program a programmable
feature key to easily call forward calls to the cordless phone when out of your office. Have the
Installer program the cordless phone’s station programming to forward calls not sent to the
mailbox associated with your IP Feature Phone.
Flash
A flash-hook, or FLASH — a momentary break in the connection — is required to perform many of
the station operations below. You can generate a FLASH by momentarily depressing the hook
switch (or, if your phone is so equipped, press the special key on your phone).
Analog station operation
Placing calls
When you first lift the handset you will hear internal dial tone. Dial 9 (or 8 or 71–76) to access an
outside line and dial the number. To place an internal call, simply dial the extension number,
department number, etc.
Transfer of outside calls
While connected to an outside call, FLASH and dial the extension number. Hang up immediately to
perform a blind transfer, wait until the called party answers, announce the caller and then hang up.
If the transferred-to party does not answer, FLASH to be reconnected to the original caller.
Conference
You cannot originate a conferences from an analog station. Instead, transfer the call to an IP
Feature Phone and initiate the conference from that phone.
Transfer a call to a mailbox
To transfer an outside caller to another user’s mailbox, FLASH and dial # and the mailbox number.
You and the caller will be connected to that user’s personal greeting. You may choose to hang up
immediately or listen to a portion of the personal greeting to assure yourself that you have placed
the caller into the correct mailbox. If not, FLASH to exit the mailbox and be reconnected to the
original caller.
Note: Regardless of when you hang up, the caller will hear the entire personal greeting. To insure
the privacy of the message, you will automatically be disconnected at the record tone.
Transfer a call to the main greeting
To transfer an outside caller to the main greeting, FLASH, dial # and hang up.
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If you're not sure about the installation of your station, contact your administrator.