IP Series IP Feature Phone operation
A.27
Retrieving voice mail messages using another user’s IP Feature Phone
1. Press VOICEMAIL and then *.
2. Dial your extension number.
3. Follow the procedures described in “Retrieving voice mail messages from your IP Feature
Phone” (page A.25).
Virtual Mailbox Key
™
If you frequently pick up your messages from another user’s IP Feature Phone or have others help
pick up your messages, you may want to program a programmable feature key on that phone as a
Virtual Mailbox Key for your mailbox. When you have new messages, the key will blink, press it to
automatically connect to your mailbox. This feature does not affect your ability to pickup messages
from your own phone.
Note: Program the Programmable Key with VOICEMAIL, *, and your extension number (see
“Programmable feature keys,” page A.32).
Retrieving messages from an off-premises location
You can pick up messages when away from the office or from an analog station. Since the display is
not available to you, message handling will operate slightly differently.
To retrieve your message from a remote location:
1. If the auto attendant’s main greeting answers your call, press * and enter your mailbox number.
If the operator or another user answers your call, have the person transfer you (by pressing
VOICEMAIL and *, then pressing your station key [or entering your mailbox number] and then
hanging up).
2. If required, enter your password.
3. The IP Series system will announce the number of new and old messages, and will start
playback of messages starting with the oldest new message and continue until all messages
and recordings have played or you press * to disconnect.
For more information, see page A.35.
Additional functions available during off-premises voice mail message retrieval
Key Function Description
2 Hear time/date Pauses the message, plays the time/date when the message was
left and resumes.
5
Access user
programming
Access certain user-programmable features.
Note: Fast forward is not available from a remote location.
8 Main greeting Goes to the main greeting.
0 Operator Transfers you to the operator.
# To other mailbox To leave a message in another user’s mailbox.
* Disconnect Disconnects you from the system. Always press * before hanging
up (if you press it during message playback, the system will save
the playing message and any other currently unsaved messages in
your mailbox).
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