ESI IP Series - Programming Your Guest Mailbox from an IP Feature Phone

IP Series Special feature: Guest mailboxes
D.5
Programming your guest mailbox from an IP Feature Phone
Press PROG/HELP, *, the mailbox number and then # to confirm. You will be prompted to: record
the greeting, change the password, enter an external paging number, or exit by hanging up.
Personal greetings
Initially, your mailbox has a generic greeting: “You have reached the mailbox for extension xxx.
Dial 0 to reach the operator or begin recording at the tone.” You can record up to three different
personal greetings in your own voice indicating your availability to return calls. To record a personal
greeting, press PROG/HELP 1 and then follow the instructions you’ll hear.
Examples
Greeting 1:
Hi, this is [name]. I’m away from my desk or on the phone right now; so please either dial zero
to reach our operator, or leave me your name, number and message at the tone and I’ll get
back to you as soon as I can.
Greeting 2: Hi, this is [name]. I’m out of the office. You may dial 122 for my assistant. If you prefer, you
may leave me a voice message at the tone — I’ll check in regularly — or, if it’s important, dial 2
now to leave me an urgent message that will page me automatically.
Greeting 3: Hi, this is [name]. It’s after normal business hours here, so please leave a message at the tone
and I'll respond on the next business day.
Depending on auto attendant usage and your personal preferences, you
may wish to include one or
more of these options in your personal greetings:
Option Instruction
0 To reach the operator
1 To skip directly to the record tone (or “beep”)
2 To mark this message as urgent (see “Urgent messages,” page A.29)
8 To the main greeting (if your system is using the IP Series auto attendant)
XXX An extension number of another user
You can change any personal greeting as often as necessary, by just recording over a previously
recorded personal greeting.
Warning: Do not delete all of your personal greetings; make sure at least one always remains.
Deleting all the greetings not only doesn’t revert to the initial default greeting, it also
will turn off your mailbox.