IP Feature Phone operation IP Series
A.18
Optional features
The following optional features may be accessible from your station. See the administrator for
details. In many of the cases you can dial the appropriate feature code (one that starts with 5), to
activate or use the feature. In some instances, you must use a programmable feature key to serve
as an on/off key for the feature (see “Programmable feature keys,” page A.32).
Manual day/night mode (Code 560)
The system’s main greeting can be manually changed using a programmable feature key. Each time
the key is pressed, the display switches among the following: DAY, NIGHT, HDAY (holiday) or AUTO
(AUTO indicates that the system will follow the day/night mode tables programmed by the Installer).
Tip: Placing the system in auto, then deleting the key’s programming, will keep the system from
being taken out of this mode.
Note: The administrator can also change the mode and/or re-record the holiday greeting remotely
to handle unexpected closings, such as for inclement weather.
Service observing (Code 561)
Your administrator may assign service observing capability to those users who need to monitor
others’ calls silently (e.g., in order to aid in quality assurance of call activity).
Press the assigned programmable feature key (or dial code 5 6 1), followed by an extension
number or station key, to begin service observing. To discontinue observing, press the station key
again or hang up. While you observe another station’s incoming call, your display shows to whom
that station is connected and how long the call has lasted.
Note: The administrator must authorize service observing for your station and the Installer must
program the list of allowed extensions.
Headset key (Code 564)
This key provides for easy connecting to/disconnecting from calls when operating in headset mode
(see “Headset operation,” page A.17). Press the key to receive dial tone or to answer a ringing call.
Press the key again or press RELEASE to disconnect from the call.
Call forward key (Code 565 or 565XXX)
If you frequently call-forward your phone (see “Call forwarding,” page A.8), you can program a
programmable feature key as a call forwarding key to automatically turn forwarding on and off. If
you always forward to the same extension, you can program a key with both 5 6 5 and the
extension number.
Message monitor key (Code 568)
Easily toggle the message monitor mode on or off with this key. (Otherwise, you can perform the
toggle by pressing PROG/HELP 3 6 and following the prompts.)
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