IP Series IP Feature Phone operation
A.23
AutoPage
This feature lets you have outside callers internally page you after they’ve been forwarded to your
voice mailbox and are listening to your personal greeting (see “Voice mail operation: an
introduction,” pages A.21–A.21). You must have personal greeting 3 selected and it must tell
callers to press 3 for this feature. If the caller dials 3 during the personal greeting, he/she is placed
on park; the system then pages you by name, followed by the phrase “You have a call on Park” and
the line on which the caller’s parked (e.g., “John Doe, you have a call on Park 21”). If you don’t
answer the page within a programmed interval, the caller is forwarded back to your extension/voice
mailbox.
(This feature is active if your administrator authorizes your station for it, you have set your mailbox
to play personal greeting 3, and a directory name is recorded for your station.)
Sample personal greeting 3 for auto page:
“Hello. This is Rick. I’m currently unable to receive your call. To have me paged
throughout the building, please press 3 now. Otherwise, please leave me a
message after the tone and I will return your call as soon as possible.”
Move and delete message
When you move a message, the system accesses another submenu to determine whether you want
to move and delete a message, or move and save it. After you press 6 to move a message, the
prompt will ask whether you wish to:
• Move the message but also save a copy of it in your voice mailbox
or
• Move the message and delete it from your mailbox.
(This feature is activated only if your Installer enables it on your system.)
Off-premises “reach me”
After a caller has been forwarded to your voice mailbox and is listening to your personal greeting,
this feature allows a caller to be forwarded to a number outside the system — i.e., a regular phone
number rather than an extension. You must have personal greeting 2 selected and it must must tell
callers to press 4 for this feature. When the caller presses 4 during your greeting, the system
forwards them to the number you entered for “phone delivery” under “external message
notification” (PROG/HELP 6 2 — for more details, see pages A.35–A.36). If that number doesn’t
answer, the caller is returned to your voice mailbox. When you receive a forwarded call, you’ll be
prompted to “press any key” to accept the call.
(This feature is activated only if your administrator enables it on your station and you have set your
mailbox to play personal greeting 2.)
Sample personal greeting 2 for off-premises “reach me”:
“Hello. This is Rick. I’m currently out of the office. To attempt to reach me on my
mobile phone, please press 4 now. Otherwise, please leave me a message
after the tone and I will return your call as soon as possible.”
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