Evolis Avansia User Manual

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4-4 Troubleshooting
Do not attempt to use tools or other items to repair your printer in the event of problems, in case major damage
is caused.
4-4a PRINTING PROBLEMS
ä
Nothing prints?
Ê
Check the print driver
Check that there is a print driver for your printer in the Windows conguration.
Check that the printer is selected as the default printer.
Ë
Check the printer’s power supply
Check that the power cable is correctly connected to the printer and to a working electrical socket.
The printer is on and the display unit says [Ready].
Ì
Check the USB cable
Check that the USB cable is connecting the printer to your computer.
Í
Check the ink ribbon and the Transfer lm
Check that the ink ribbon and the Transfer lm are tted correctly and that the Decurl section’ is locked in place.
Î
Check the cards
Check that there are cards in the card feeder.
Check that no cards are jammed in the printer.
Ï
Print a test card
See elsewhere in this section for the procedure to be followed.
ä
Blank card ejected
Ê
Check the ink ribbon and the Transfer lm
Check that the ink ribbon and the Transfer lm are not nished or damaged. Replace them or re-install them if necessary.
Ë
The print head may be damaged
Print a test card.
If the test card does not print, contact an Evolis reseller for technical support or visit the website at www.evolis.com.
4

Evolis Avansia Specifications

General

Color	Yes
Card size	85.6 x 53.98 mm
Card types	Polycarbonate, PVC, PVC Composite
Print technology	Dye-sublimation/Resin Thermal transfer
Print speed (color)	144 card/h
Card thickness (min)	0.76 mm
Duplex print speed (color)	96 card/h
Display	LCD
Lamination	-
Certification	CE, FCC, UL, IEC RoHS
Product color	Black, White
Internal memory	64 MB
Cable lock slot type	Kensington
Total input capacity	250 sheets
Wi-Fi	No
Security algorithms	IPSEC
Ethernet interface type	Fast Ethernet
Bundled software	cardPresso XXS
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	297 mm
Width	340 mm
Height	436 mm
Weight	20000 g