Troubleshooting
206 OX1
Solving Common Problems
My unit does not
connect to the wireless
network that I choose
from the list of
configured networks.
There is a connection
problem with the
network.
³ Ensure that the Wi-Fi
connection is enabled on your
unit (see Enabling or Disabling
the Wireless Communication
on page 141).
³ In the case of a secured
network, ensure that the right
password has been entered
and that it has not changed
since the initial configuration of
this network. You will have to
re-enter the password or
update it using the OX1 tool in
the TestFlow mobile application
(see Working With a Wireless
Network on page 145).
³ Ensure that the network is
working normally.
My unit cannot connect
to a Wi-Fi network even
though I have
configured all
parameters correctly.
Since every network has
its own specifications,
there may be elements
that are not compatible
with your unit.
Configure a Wi-Fi hotspot on a
smart device or a laptop that you
will use to give your unit access a
wireless network.
When it is done, add this Wi-Fi
hotspot to the list of configured
networks as you would with any
Wi-Fi networks (see Configuring a
Wireless Network on page 148).
I cannot use the
TestFlow mobile
application anymore.
The SSL certificate is no
longer valid.
³ You need to update the
TestFlow mobile application on
the smart device and establish a
Bluetooth
®
connection with the
OX1.
³ If this does not work, contact
EXFO.
Problem Possible Cause Solution
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