Troubleshooting
Optical Explorer 221
Sharing Information With the Technical Support Group
Sharing Information With the Technical
Support Group
After contacting EXFO for support, you may need to share some of the
measurements or error reports with the technical support group for further
investigation.
Note: You must contact the technical support group before sharing
measurements or error reports. Otherwise, no measurements or error
reports will be processed or archived.
Note: You must contact the technical support group if you want to share job
measurements.
Your unit will need access to a Wi-Fi connection to be able to share results.
If you have not configured any Wi-Fi network yet, see Working With a
Wireless Network on page 145.
Note: To be able to send measurements and error reports to the technical support
group, you must read and accept the privacy and security policies.
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