Appendix D: Industrial Products Service
Policy
A one-year maintenance/warranty comes with the purchase of new FARO manufactured hardware
products.
The most regular of the FARO Standard Maintenance Terms and Conditions can be found in the FARO
Knowledge base.
FARO Software
All FARO Software users will receive maintenance releases until the end of life for the version at no
charge electronically or at a minimal fee for the computer media package. All enhancement and
functionality upgrades will be available for purchase upon release.
Hardware & Software Training
FARO’s training program is designed to instruct trainees in the operation of FARO’s hardware and
software, which the customer has purchased. The training classes are set up for each trainee to obtain
valuable hands on application exposure. This will help the trainees in their everyday use of the hardware
and software. FARO also feels that once the trainee completes the training, finding solutions to problems
or applying applications will be simpler.
FARO
®
Focus Premium Laser Scanner User Manual
Appendix D: Industrial Products Service Policy
FARO Focus Premium (March 2022) Page153of157
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