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8. Troubleshooting
If any of the following problems occur during operation of your MFR-3100EX, proceed as indicated
below to see if the problem can be corrected before assuming a unit malfunction has occurred.
If the problem cannot be corrected by performing the procedures below, turn the unit off and then on
again. If this still does not correct the problem, contact your dealer.
Are there signal inputs to the
video input connectors?
Input video signals to the video input
connectors.
Are cables properly connected for
the signal inputs?
Are I/O cards installed into correct
slots?
Re-install the I/O cards into their
correct slots.
Is the crosspoint set properly?
Set crosspoints properly.
Unable to control using
the remote control
panel.
Is the LAN cable properly
connected?
Properly connect the LAN cable.
Is the RU Info page in the Web-
based Control indicating NG?
Check the item that is indicated as
NG. However, if the Voltage is
indicated as NG, contact your FOR-A
agent. See the Web-based Control
Operation Manual for details.
The secondary CPU is
active.
Are both MFR-LAN 1 and MFR-
LAN 2 properly connected to the
network?
(Check the cable and Ethernet
hub connections.)
Connect both MFR-LAN 1 and MFR-
LAN 2 to the network correctly.
If network connections are
properly made, turn unit power
OFF then ON again.
Consult your FOR-A reseller if the
secondary CPU is still active after
restarting