Problem so lut ion s and tips
Problem solutions and tips
Comply with the safety information in the "Safety" manual and the chapter
"
Getti ng started", Page 13, when attaching or detaching cables.
If a fault occurs, try to r
ectify it in accordance with the measures described in the following documents:
• in this chapter
• in the documentation relating to the peripheral devices
• in the Help sections fo
r the individual programs
• in the documentation for the operating system in use.
Help if problems occur
Should you encoun
ter a problem with your computer that you cannot resolve yourself:
► Note the ID number
of your device. The ID number is found on the type rating
plate on the back
, t he underside or the top of the casing.
► For further clarification of the problem, contact the Service Desk for your country (see the
Service Desk list or visit the Internet at "
http://suppo r t.ts.fu jitsu.com/contact/servicedesk"). When
you do this, please have ready the identity number and serial numbe r of your system.
Troubleshooting
Power indicator remains off after you have switched
on your device
Cause
Remedy
The m ains voltage supply is faulty. ► Check that the p ower cable is correctly
plugged into the device and into a grounded
mains outlet.
► Check th at the main switch at the rear of the
monitor is set to th e "I" position.
► Switch the device on.
Internal power supply overloaded.
► Pull the power plug of the device out of the
mains outlet.
► Wait f
or about 3 minutes.
► Plug the power plug into a properly grou nded
mains outlet again.
► Swit
ch the device on.
Fujitsu 31
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