CE6000-UM-251-9370 9-16
9 TROUBLESHOOTING
Symptom Conrmation Items Cause Solution
The registration mark can
not detect correctly.
Conrm the serial
number is later than
“E309xxxxxx”.
The registration mark
sensor is not working
correctly by the noise of
the Y relay board. The
GND has to connect for
the Y relay board.
Connect the GND on
the Y relay board. Refer
to the technical bulletin
No.531 to connect the
GND.
Or replace the Y relay
board.
And update the rmware
to the latest version.
Conrm the serial
number is later than
“E309xxxxxx”.
Conrm the registration
sensor cover goes down
correctly.
The registration The
registration mark sensor
cover does not go down
correctly by the noise of
the Y relay board. The
GND has to connect for
the Y relay board.
Connect the GND on
the Y relay board. Refer
to the technical bulletin
No.533 to connect the
GND.
Or replace the Y relay
board.
And update the rmware
to the latest version.
Conrm the registration
sensor cover goes down.
Conrm the PAPER-
WEIGHT settings is
set to ON in the ARMS
SETTING menu.
The registration mark
can not detect correctly
when the PAPER-
WEIGHT was set to the
OFF.
Set the PAPER-WEIGHT
was set to the ON.
Conrm the rmware
version is later than
V2.10.
The sensor level for
the rst position did not
adjust correctly when the
rmware version is not
later than V2.10 when
the media is not at.
Update the rmware to
later than V2.10.
Update the rmware to
the latest version.
The area of registration
marks are laminating
with lm.
The registration mark
sensor can not detect
the registration mark by
the diffused reection
when it is laminated.
Do not put laminate on
the registration marks.
or use the manual
registration mark
method.
Conrm the position of
registration marks are
positioned to the inside
of Push Rollers position.
The registration marks
sensor can not detect
the registration marks
are positioned to the
outside from the push
roller.
Set the push roller
position to the outside
of the registration mark.
The margin to print the
registration mark from
the media edge may
need.