Chapter 19: Replacing the Hitachi Vantara-
supplied SVP
Use the following information to detect SVP failures and replace the physical SVP if
necessary.
Important: The Hitachi V
antara-supplied SVP can only be installed, upgraded,
or replaced by a Hitachi Vantara representative or an authorized service
provider. Contact a Hitachi Vantara representative for more information
about installing, upgrading, or replacing a Hitachi Vantara-supplied SVP.
Detecting SVP failures
SVP failur
es are detected and resolved using the following methods.
Failure detection method How a failure is detected Action to be taken
Hi-Track Remote
Monitoring System
No report from the agent
during a 24-hour health
check
Hi-Track detects SVP failure
-> SVP r
eplacement. For
information about Hi-Track,
go to the Hi-Track website:
http://hitrack.hds.com/.
Hitachi Command Suite
(HCS)
RMI connection error (not
alert)
See the Hitachi Command
Suite Administr
ator Guide
(MK-90HC175).
Hitachi Storage Advisor
(HSA)
Hardware alerts appear in
Alert tiles, along with drill-
down views for detailed
information.
See Hitachi Storage Advisor
User Guide (MK-94HSA004).
Chapter 19: Replacing the Hitachi Vantara-supplied SVP
Service Processor Technical Reference 251
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