INTELLIDOX DOCKING MODULE USER MANUAL || TROUBLESHOOTING
HONEYWELL PAGE 107 OF 119
Detectors
The detector firmware is not updated after a new firmware update file is
transferred via USB flash drive.
The file name is incorrect.
The firmware update file name is not the same as the downloaded file name.
Rename the file name to match the name of the downloaded firmware update
file, or download a new firmware update file. See Update Firmware.
The file is not in the System folder on the USB flash drive.
Create a folder called System on the USB flash drive. Move the file to
the System folder. See Updating Module Firmware via USB Flash Drive.
Update Detector Firmware is not enabled via Safety Suite Device Configurator software.
Use software to enable detector firmware updates. Transfer the modified
configuration file to the appropriate modules.
The firmware on the detector is the same version as the firmware update.
Verify that the firmware file on the USB flash drive is the most recent firmware
version. See Update Firmware.
The detector time is incorrect, or is not the same as the module time.
Use software to enable the Synchronize detector time and date option.
See Adjust Time and Date Settings via Safety Suite Device Configurator
Software and in the Automated Operations section, select Synchronize detector
time and date.
The module time was not set via Safety Suite Device Configurator.
Use software to set the module time. See Adjust Time and Date Settings via
Safety Suite Device Configurator Software.
The time zone is incorrect.
Use software to select the time zone. See Adjust Time and Date Settings via
Safety Suite Device Configurator Software.
Daylight Savings Time did not work
The module Daylight Savings Time was not set.
Use software to automatically adjust clock for Daylight Savings Time. See Adjust
Time and Date Settings via Safety Suite Device Configurator Software.
The time zone is incorrect.
Use software to select the time zone. See Adjust Time and Date Settings via
Safety Suite Device Configurator Software.
The module time was not set via Safety Suite Device Configurator.
Use software to set the module time. See Adjust Time and Date Settings via
Safety Suite Device Configurator Software.
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