Roll paper will not advance
If you have pushed the printer up against a wall, the roll may be touching the wall at the rear of the printer. Use
the wall spacers to ensure a minimum distance between printer and wall. See Wall spacers on page 9.
Paper has jammed
When a paper jam occurs, you normally see the Possible paper jam message in the front-panel display.
1. Turn o the printer at the front panel.
2. Open the window.
3. Try to move the printhead carriage out of the way.
124 Chapter 14 Troubleshooting paper issues ENWW
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