printheads on page 149. After alignment, you may wish to reprint your job in case the problem has been
solved.
6. Go to the front panel and tap , then , then Calibration Status to see the paper advance
calibration status. If the status is DEFAULT, you should perform paper advance calibration: see Recalibrate
the paper advance on page 128.
If the problem persists despite all the above actions, contact your customer service representative for further
support.
Lines appear stepped or jagged
If lines in your image appear stepped or jagged when printed:
1. The problem may be inherent in the image. Try to improve the image with the application you are using to
edit it.
2. Check that you are using appropriate print-quality settings. See Printing on page 47.
3. Select the custom print-quality options in the driver dialog, and turn on the Maximum detail option (if
available).
Lines print double or in the wrong colors
This problem can have various visible symptoms:
● Colored lines are printed double, in dierent colors.
● The borders of colored blocks are wrongly colored.
To correct this kind of problem:
1. Reseat the printheads by removing them and then reinserting them. See Remove a printhead on page 102
and Insert a printhead on page 104.
2. Align the printheads. See Align the printheads on page 149.
ENWW Lines appear stepped or jagged 139
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