18 Front-panel error messages
The printer may occasionally display a system error, consisting of a numerical code of 12 digits followed by the
recommended action that you should take.
In most cases you will be asked to restart the printer, because when the printer starts it can diagnose the issue
better and may be able to x it automatically. If the problem persists after restarting, you should contact your
support representative and be ready to give the numerical code from the error message.
If the error message contains some other recommended action, follow the printer’s instructions.
System error log
The printer saves a log of system errors that you can access in the following way.
Using a USB ash drive
1. Create an empty le named pdipu_enable.log in a USB ash drive.
2. Insert the USB ash drive into the Hi-Speed USB host port at the front of the printer. The log will be
automatically copied into the drive.
156 Chapter 18 Front-panel error messages ENWW
To Next Page
Loading...