Clean the product
Clean the pickup and separation rollers
1. Turn off the product, unplug the power cord from the product, and then remove the rollers.
2. Dab a lint-free cloth in isopropyl alcohol, and then scrub the roller.
WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before
you close the product and plug in the power cord, allow the alcohol to dry completely.
NOTE: In certain areas of California (USA), air pollution control regulations restrict the use of
liquidisopropyl alcohol (IPA) as a cleaning agent. In those areas of California, please disregard
theprevious recommendations and use a dry, lint free cloth, moistened with water, to clean
thepickup roller.
3. Use a dry, lint free cloth, to wipe the rollers and remove loose dirt.
Clean the paper path
During the printing process, paper, toner, and dust particles can accumulate inside the product. Over
time, this buildup can cause print-quality problems such as toner specks or smearing. This product has a
cleaning mode that can correct and prevent these problems.
1. At the control panel, press the OK button to open the menus.
2. Open the following menus:
●
Service
●
Cleaning Page
3. Load plain paper in Tray 1, and then press the OK button to start the cleaning process. Wait until
the process is complete. Discard the page that prints.
NOTE: For models that do not have an automatic duplexer, the product prints the first side and
then prompts you to remove the page from the output bin and reload it in Tray 1, keeping the
same orientation.
162 Chapter 2 Solve problems ENWW
For mor information on LaserJet Pro 300, Pro 400 go to www.printersupplies.com
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