To Next Page

To Previous Page

HP StorageWorks 8/20q Fibre Channel Switch Command Line Interface Guide 105

11 Call Home Configuration

NOTE: The 8/20q Fibre Channel Switch Call Home service provides an email notification capability for

the switch. This service has no relationship with the HP Call Home feature, which notifies HP services.

This section describes Call Home configuration tasks.

Call Home concepts

The Call Home service improves fabric availability by notifying administrators by email of events that affect

switch operation. The Call Home service is active by default and is controlled by the

set setup services command. To display the Call Home service status, enter the

show setup services command.

For a better understanding of the Call Home service, consider the following:

• Call Home requirements, page 105

• Call Home messages, page 106

• Technical support interface, page 107

Call Home requirements

In addition to enabling the Call Home service, you must also do the following to ensure that email

messages can be sent:

• Configure the Call Home service. The Call Home service configuration consists of primary and

secondary Simple Mail Transfer Protocol (SMTP) server specifications and contact information. You must

enable and specify an address and service port for at least one SMTP server. See ”Configuring the Call

Home service” (page 108).

• Configure the Call Home database. The Call Home database allows up to 25 Call Home profiles. Each

profile defines the following:

• Event severity levels (Alarm, Critical, Warn) that will initiate an email message

• E-mail message format and subject

•E-mail recipients

Having multiple profiles makes it possible to notify different audiences based on any combination of

event severity, message format (short or full), or message length. You configure profiles using the

profile command in a Callhome Edit session. See ”Managing the Call Home database”

(page 109).

• Ensure that each switch that is to support Call Home e-mail notification has its own Ethernet connection.

To test your Call Home service and database configurations, enter the callhome test command. See

”Testing a Call Home profile” (page 115).

HP StorageWorks 8/20q Command Line Interface Guide

Other manuals for HP StorageWorks 8/20q