I/O module errors
Error code Error detail Recommended action
A3 Error in Expander
communication
1. Remove the module, wait 10 seconds, reinsert the
module.
2. If the error persists, then check for new firmware releases
and upgrade the enclosure firmware. New firmware
versions, containing new features and defect fixes, are
released periodically.
3. If the error persists, contact a Hewlett Packard Enterprise
representative. An I/O module replacement may be
necessary.
A9 Permanent error in ESP
NVRAM I2C Bus
AE Permanent error in
Backplane I2C Bus
B3 Expander using default SAS
address
BD Error in ESP communication
BF System identification value is
not available
I/O module firmware errors
Error code Error detail Recommended action
B8 Expander firmware image
error
1. Update the firmware of the I/O module that displays the
error and wait until it restarts.
2. Then update the firmware of the other I/O module and
wait until it restarts.
BE Expander firmware version
mismatch with ESP firmware
version in own I/O module
SAS cable error
Error code Error detail Recommended action
B9 SAS cable hardware error 1. Verify the SAS cable status indicators. For the cables with
an amber LED (error), check if the cables are properly
connected in both sides.
2. If the cables are properly connected and the error
persists, replace the cables.
3. If replacing the cables does not resolve the issue, then
check for new firmware releases. A firmware upgrade
might fix the issue.
4. If there is no new firmware available, or upgrading the
firmware is not possible, contact a Hewlett Packard
Enterprise representative. An I/O module replacement
may be necessary.
I/O module errors 33
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