StoreOnce Optional Hardware
Support for StoreOnce Optional Hardware
NOTE:
This chapter is not applicable to the HPE StoreOnce 3100 System because it does not support Optional
Hardware.
The HPE StoreOnce 3500 Series and HPE StoreOnce 5100 System support the addition of 10 GbE Network
cards and Fibre Channel cards. The StoreOnce CLI and GUI will report any errors to the user.
Error messages
The following table details messages that indicate problems with the Optional Hardware. Other error
messages may be displayed that relate to licensing issues. See the HPE StoreOnce Optional Hardware
Installation and Configuration Guide for more details.
Table 18: Messages that indicate problems with Optional Hardware
Short message Error message Description Recommended Action
Failed Failed hardware found There is a valid license
but the hardware is in a
failed/degraded state
Contact HPE Support.
Unlicensed Invalid hardware found
(License mismatch)
The hardware is valid but
does not match the
license
One type of card has
been and installed and
licensed, and then
replaced with a different
type of card. Either put
back the original card or
contact HPE support and
ask them to delete the
original license and apply
the new one.
Degraded Hardware reported as
degraded
The hardware is reported
as degraded.
Contact HPE Support.
Missing Hardware missing The hardware is missing. A card was previously
installed but cannot now
be found. The card may
have been removed or
has failed. Verify that the
card is in the correct slot
and is still functioning.
Table Continued
StoreOnce Optional Hardware 63
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