Chapter 7 Troubleshooting and Maintenance
MONT20 User Manual V1.6 55
Fault Reason Countermeasure
E0017
Module fault
• Short circuit between phases
• Short circuit to ground
• Output current is too high
• Check the encoder wiring and wire
properly
• Check the encoder wiring and wire
properly
• Check electrical wiring and
mechanism
E0018
Current detection
circuit fault
• The detection error of current
detection circuit is too large
• Contact the supplier for repairing
E0022
Read/write fault of
keypad EEPROM
• Memory circuit fault of keypad
EEPROM
• Replace the kaypad
• Contact the supplier for repairing
E0023
Encoder fault
• Encoder is damaged
• Encoder pulse setting error
• Improper setting of pulse per rpm
• Check the encoder and replace it
• Check the encoder wiring and wire
properly
• Set proper pulse per rpm (F02.00)
E0026
Door width self-
learning failed
• Encoder is faulty
• Improper encoder connection
• Improper setting of self-learning
speed or torque parameter
• Check the encoder and replace it
• Check the encoder wiring and wire
properly
• Set proper self-learning speed
(F02.04) and OD/CD switching torque
(F05.14)
7.2 Reset Fault
After the fault is eliminated, reset MONT20 by any of the following methods:
• Press (STOP key) on the keypad.
• External reset terminal (DI terminal = No.9 function).
• Switch on MONT20 after completely power off.