Troubleshooting the 4820 Infrared touch screen using the ELO Touch
Properties Page
The 4820 Infrared touch models use the ELO driver, which is Windows-based and
is used for both USB and EIA-232 models. To access the ELO properties, use the
ELO Touch properties page:
1. Click on Start.
2. Click on Control Panel.
3. Select
From the properties page you can determine the status of your touch display and
troubleshoot touch problems.
Using the tabs on the main panel, make your selections.
Mode Tab:
v If touch is activating too easily, ensure that the Mouse button emulation
mode is set to ″Click on Release.″
v If touches are resulting in right button actions, ensure that the options are
not set to left handed operation.
v If double clicks are not working well, enlarge the double click area to at
least 15mm on a side.
Sound Tab:
If beep on touch is not working as desired, use this tab to modify the
settings. (This is the system or PC beep, not the beeper in the display,
Update November 2005
72 4820 Planning, Installation and Service Guide
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