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Chapter 5 Troubleshooting Display Messages
060 PRINTER HOT
CMX controller board
sensors report high
temperatures on the
board. This message
indicates internal
temperatures over
60
°
Celsius (140
°
Fahrenheit). Print
jobs do not create
such temperatures,
so immediately
determine that the
fans are operating
and that all air vents
are unobstructed. It is
crucial that the
exhaust vents on the
floor of the cabinet
remain unblocked,
since hot air from
inside the printer is
vented through the
cabinet floor. Nothing
must be stored under
the printer. Then
check the operating
environment. A
severe environment
is one with an
ambient temperature
at or above above 40
°
Celsius (104
°
Fahrenheit) or is dirty
enough to create
blockage of the
cabinet fan vents.
The printer must
never be run at
ambient temperatures
greater than 40°
Celsius (104°
Fahrenheit). If the
printer is located in
such an environment,
relocate it to a cooler,
cleaner area.
1. Inspect printer environment for severity.
Advise the user to move the printer to
cooler, cleaner location.
2. Power off the printer. Remove the paper
guide assembly or pedestal top cover.
Check that all fan cables are connected.
3. Inspect vents and fan airways for
obstructions. Look underneath cabinet
models for items blocking the cabinet
exhaust vents. Remove any obstructions
from vents and airways.
4. Install the paper guide assembly or
pedestal top cover. Power on the printer.
Load paper. Run the Plot Test for 1/4
page. If the message appears, replace
the CMX controller board. Record the
message and return it with the defective
board.
Table 4. Message List
Operator Panel
Message
Explanation Corrective Action
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