Call-Out Policy Setup Menu
This menu allows you to set call-out policy.
Call-Out Policy Setup Menu
1. Call-Out policy (First/All):
Currently First
2. Remote timeout, (in seconds):
Currently 120
3. Remote latency, (in seconds):
Currently 2
4. Number of retries:
Currently 2
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v Call-Out Policy
Can be set to ’First’ or ’All’. If call-out policy is set to ’first’, the service processor
stops at the first successful call out to one of the following numbers:
– Service center
– Customer administration center
– Pager
If call-out policy is set to ’all’, the service processor attempts a call out to the
following numbers in the order listed:
1. Service center
2. Customer administration center
3. Pager
v Remote timeout and Remote latency are functions of your service provider’s
catcher computer. Either use the defaults or contact your service provider for
recommended settings. The default values are as follows:
Remote timeout 120 seconds
Remote latency 2 seconds
v Number of retries is the number of times you want the server to retry calls that
resulted in busy signals or in other error messages.
204 Service Guide
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