Customer Account Setup Menu
This menu allows users to enter information that is specific to their account.
Customer Account Setup Menu
1. Customer account number:
Currently Unassigned
2. Customer RETAIN login userid:
Currently Unassigned
3. Customer RETAIN login password:
Currently Unassigned
98. Return to Previous Menu
1>
v Customer account number is assigned by your service provider for record-keeping
and billing. If you have an account number, enter it. Otherwise, leave this field blank.
v Customer RETAIN login userid and Customer RETAIN login password apply to a
service function to which your service provider may or may not have access. Leave
these fields blank if your service provider does not use RETAIN.
Call-Out Test
The call-out test verifies if the call-out function is working properly. Before the test,
call-out must be enabled and the system configured properly for call-out.
During the setup, the user should have entered the phone numbers for the digital pager
and customer voice for test purposes. These numbers are used to determine whether
call-out is working during the call-out test.
The call-out test should cause the user’s phone to ring. If the test is successful, call-out
is working properly. The user should now change the test digital pager and customers
voice number to the correct numbers.
Chapter 7. Using the Service Processor 205
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