InfoPrint 6500 - Page 258

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Chapter 7 Fault Messages
200 SOFTWARE ERROR*
RECYCLE POWER
No Application software
tried to perform an
illegal printer function
or damaged logic
circuits were detected
on the controller
board.
Contact your InfoPrint
service representative.
301 RIBBON INK LOW
INSTALL NEW IPS RIBBON
Yes Message is displayed
when RibbonMinder
feature is enabled and
ribbon ink reaches 2%
level.
Install a new InfoPrint
ribbon.
302 EXCESSIVE RIBBON
WEAR
INSTALL NEW IPS RIBBON
Yes Displayed when
ribbon reaches end of
life, whether
RibbonMinder is
enabled or not.
Install a new InfoPrint
ribbon.
303 BARCODE NOT
DETECTED
INSTALL NEW IPS RIBBON
NOTE: For spool ribbon
printers only.
Yes No barcode seen on
the ribbon spool.
Indicates missing
label or damaged
sensor.
Install a new InfoPrint
ribbon.
304 BARCODE DAMAGED
REVERSE RIBBON SPOOLS
NOTE: For spool ribbon
printers only.
Yes Barcode detected, but
not complete.
Reverse the ribbon spools.
305 OLD RIBBON
DETECTED
INSTALL NEW IPS RIBBON
Yes The sensor detects a
ribbon that was
previously declared to
be at the end of it its
service life.
Install a new InfoPrint
ribbon.
306 UNKNOWN RIBBON
INSTALL NEW IPS RIBBON
Yes Ribbon was not an
InfoPrint coded
barcode.
Install a new InfoPrint
ribbon.
307 UNKNOWN RIBBON
INSTALL NEW IPS RIBBON
Yes Ribbon not
authorized.
Install a new InfoPrint
ribbon.
Table 9: Fault Messages
Fault Message
Operator
Correctable?
Explanation Solution