InfoPrint 6500 - Page 265

Fault Correction Procedure
265
CRTG NOT SETx
Re-install RBN
Yes The ribbon cartridge
is not properly
positioned.
1. Make sure a ribbon
cartridge is installed in
the printer.
2. Make sure the ribbon
cartridge is seated
properly.
3. Remove and replace
the cartridge if
necessary.
4. Contact your InfoPrint
service representative.
DIAGNOSTIC PASSED N/A Status message: the
printer passed its
memory and
hardware initialization
tests.
No action required.
DO NOT POWER OFF
DOWNLOADING %%
N/A Status message: the
new emulation
program is loading
into printer RAM.
XX% indicates how
much of the program
has loaded.
No action required.
DP FIFO BUSY* No There is a timing
problem in the Engine
Controller firmware.
Contact your InfoPrint
service representative.
DRIVER CIRCUIT BAD
SEE USERS MANUAL
No The hammer coil
count test failed.
Contact your InfoPrint
service representative.
E00 EXE @ ADDR0
See User Manual
Yes An illegal or
unsupported
instruction was
attempted in the
application program.
1. Cycle Power. Run the
print job again. If the
message appears,
load the latest
emulation software.
2. Cycle power. Run the
print job again. If the
message appears,
record the display
message and send it to
your next higher
support facility.
Table 9: Fault Messages
Fault Message
Operator
Correctable?
Explanation Solution
Fault Messages