InfoPrint 6500 - Page 287

Fault Correction Procedure
287
TCP PORT BUSY No Error message
reported by the
Printer Manager when
the ethernet card is
installed. The network
address given in the
printer properties was
reached, but the
printer port is “busy.”
When the port setting
is “Serial” the printer
manager software
cannot interact with
the ethernet card,
although the card will
respond to other TCP/
IP utilities.
Refer to the
6500 Maintenance
Information Manual.
TESTING HARDWARE
PLEASE WAIT
N/A Status message when
printer runs self–tests
and initialization
routines.
No action required.
TIP MISMATCH
USE CORRECT RBN
Yes The incorrect
cartridge type is being
used for the printer.
Install the correct ribbon
cartridge type in the printer.
TOP OF FORM SET N/A Non–error status
message.
No action required.
TRANSPORT CALIBRATION
COMPLETE
N/A Status message:
displays when
Transport calibration
is complete.
No action required.
WAITING FOR
ETHERNET ADAPTER
N/A Status message:
appears when the
printer is first powered
on if the Ethernet port
is enabled or Ethernet
PCI card is installed.
No action required.
WELD NOT DETECT
SEE USERS MANUAL
No The cartridge weld
was not detected.
Contact your InfoPrint
service representative.
WELD RESET ERROR
SEE USERS MANUAL
No The cartridge weld
circuitry lost power.
Contact your InfoPrint
service representative.
Table 9: Fault Messages
Fault Message
Operator
Correctable?
Explanation Solution