Intermec EasyCoder PD41 Service Manual

Chapter 1 — Troubleshooting the PD41/PD42
EasyCoder PD41/PD42 Printer Service Manual 5
When printing, part of the print
image was not printed along the
feed direction.
• Check for ribbon wrinkles and creases
• Check if thermal printhead needs cleaning
• Check if the printhead is damaged
• Check printhead balance
• Check if application program has errors
• Check if power supply is working
“Power Supply” on page 63
Printout not in desired position • Check for bad settings in the application.
• Check if label gap sensor is disturbed by
media, dust, or incorrectly loaded transfer
ribbon
• Check lateral position of label gap sensor
• Calibrate label gap sensor in Autoadjust
Mode
• Check label gap sensor for faults or bad
connection
• Check the edge guide and media guides
• Check the media
• Check if the platen roller needs cleaning
or replacing
Fingerprint Command Reference
Manual (P/N 937-005-xxx)
“” on page 9
User’s Guide
“” on page 9
“Media Supply Post” on page 32
and “Media Guides” on page 46
“” on page 9
“Platen Module” on page 44
When printing, page skipping
occurs
• Do a Test Feed or Check Media Settings
• Check if label gap sensor is disturbed by
media or dust
User’s Guide
“” on page 9
Weak printout • Check density setting
• Check if thermal printhead needs cleaning
• Check printhead pressure
• Check printhead dot line position
User’s Guide
User’s Guide
“Printhead Module” on page 49
Uneven darkness across media path • Check printhead balance “Printhead Module” on page 49
When using cutter, label was not cut
straight
• Check if media is loaded correctly User’s Guide
When using cutter, label was not cut
successfully
• Check if media is loaded correctly
• Check that media thickness does not
exceed 250 μm (9.8 mils)
User’s Guide
When using cutter, label could not
feed or abnormal cutting occurs
• Check if cutter is installed properly
• Check if paper feed rods are sticky. Clean
if necessary using isopropyl alcohol.
“Installing the Cutter” on page 62
When using Label Taken Sensor,
abnormal function occurs
• Check if LTS sensor is working
• Check if media is loaded properly
“Label Taken Sensor (LTS)” on
page 59
User’s Guide
Other Printer Operation Problems (continued)
Problem Solution Refer to

Intermec EasyCoder PD41 Specifications

General

Print technology	Direct thermal
Maximum resolution	203 x 203 DPI
Standard interfaces	RS-232, USB 2.0
Internal memory	16 MB
Power requirements	100-240 VAC ±10%, 45-65 Hz
Media thickness	2.3 - 9.8 mm
Maximum label width	104 mm
Maximum label length	0.15 m
Maximum roll diameter	213 mm
Maximum internal memory	1 GB
Supported network protocols	TCP/IP, LPR/LPD, FTP, BOOTP, DHCP, HTTP, SNMPv3, SMTP, SNMP-MIB II
Operating temperature (T-T)	40 - 104 °F
Operating relative humidity (H-H)	20 - 85 %

Weight and Dimensions

Depth	453 mm
Width	273 mm
Height	270 mm
Weight	13000 g