Intermec EasyCoder PD41 Service Manual

Chapter 1 — Troubleshooting the PD41/PD42
4 EasyCoder PD41/PD42 Printer Service Manual
Other Printer Operation Problems
Problem Solution Refer to
The Power control lamp does not
light up when the printer is started
and there is no response when the
print button is pushed.
• Check the power outlet and power cord
• Check the power switch and cables to
power module
• Check the switching power module and
the cables to the main board
• Check the main board and cable to the
panel module
• Check the console board
“No Reaction at Power Up” on
page 6
Error LED is turned on (solid light) • Check if printer is out of media or ribbon
• Check that the printhead is closed and
locked
• Check if media is jammed/tangled up
• Check if label gap sensor is blocked by
media
• Check cutter, if any
“Cutter” on page 61
Error LED is turned on (flashing
light)
• Check for bad software setting
Error LED is off, but Ready-to-
Work LED is flashing.
• Check that the printhead is closed and
locked
Printing started, but nothing is
printed on the label
• Check if media is placed upside down or if
media is not suitable for the application
• Check if the ink-coated side of the transfer
ribbons faces the media
• Select the correct media and print type
• Check that the printhead is properly
connected to the print mechanism
• Check that the printhead cables are
properly connected to the main board
•Check the main board
When printing, label is jammed or
tangled up
• Clear the media jam, and if label is stuck
on thermal printhead, remove it using a
soft cloth soaked with isopropyl alcohol or
a cleaning card.
User’s Guide

Intermec EasyCoder PD41 Specifications

General

Print technology	Direct thermal
Maximum resolution	203 x 203 DPI
Standard interfaces	RS-232, USB 2.0
Internal memory	16 MB
Power requirements	100-240 VAC ±10%, 45-65 Hz
Media thickness	2.3 - 9.8 mm
Maximum label width	104 mm
Maximum label length	0.15 m
Maximum roll diameter	213 mm
Maximum internal memory	1 GB
Supported network protocols	TCP/IP, LPR/LPD, FTP, BOOTP, DHCP, HTTP, SNMPv3, SMTP, SNMP-MIB II
Operating temperature (T-T)	40 - 104 °F
Operating relative humidity (H-H)	20 - 85 %

Weight and Dimensions

Depth	453 mm
Width	273 mm
Height	270 mm
Weight	13000 g