Johnson Controls tyco iSTAR Edge G2 Installation And Configuration Guide

iSTAR Edge G2 Controller Installation and Configuration Guide 81
Chapter 9 - Diagnostics
Troubleshooting the Host PC
Check that certificate files are in the following directory after the iSTAR driver runs:
Program Files (x86) > Tyco > CrossFire > Certificates_TLS1.3
Check the Stunnel_55.5 configuration file:
1. Stop the iSTAR driver.
2. Open Windows Task Manager
3. Navigate to Stunnel_5.55.exe in the Task Manager list.
4. Right click on Stunnel_5.55.exe and click “End Process”.
5. Double-click on stunnel_5.55.exe. The log file opens. The Stunnel icon in the Windows Task Bar should be green. If the
icon is red, check the Stunnel log for the reason of failure.
6. After troubleshooting, end the Stunnel_5.55.exe process. Restart the iSTAR driver.

Johnson Controls tyco iSTAR Edge G2 Specifications

General

Brand	Johnson Controls
Model	tyco iSTAR Edge G2
Category	Controller
Language	English