Troubleshooting > Troubleshooting
666
1102 "Failed to send via SMB." is displayed
Message
Failed to send via SMB.
Check the SMB settings.
> Login user name and login password
Note:
If the sender is a domain user, specify the domain name.
> Host name
> Path
Job is canceled. Press [End].
1102
Corrective Actions
Check the login user name and password of the destination computer.
1
When entering the destination information, make sure that the login user name and
password of the destination computer is correct.
➡ Sending Document to Desired Shared Folder on a Computer (Scan to PC) (page 233)
NOTE
• If the computer name and domain name are different, check that they are entered as follows.
Domain name\User name
• If you use a host name, make sure it does not contain the following forbidden characters:
` ~ ! @ # $ ^ & * ( ) = + [ ] { } \ | ; : ' " < > / ?
To specify a destination registered in the address book, proceed to the next step.
2
Check the Address Book
1 [System Menu/Counter] key > [FunctionSettings] > [Address Book] > [Add/Edit Machine Address Book]
2 Select the information icon for the destination.
3 Make sure that the login user name and password of the destination computer are correct.
If it is incorrect, correct it.
NOTE
• If the computer name and domain name are different, check that they are entered as follows.
Domain name\User name
• If you use a host name, make sure it does not contain the following forbidden characters:
` ~ ! @ # $ ^ & * ( ) = + [ ] { } \ | ; : ' " < > / ?
4 [Register] > [OK]
Register the changed destination.
➡ Editing Contact Address in Address Book (page 165)
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