Troubleshooting > Troubleshooting
667
1102 "Failed to send via FTP." is displayed
Message
Failed to send via FTP.
Check the FTP settings.
> Login user name and login password
Note:
If the sender is a domain user, specify the domain name.
Job is canceled. Press [End].
1102
Corrective Actions
Check the login user name and password for the FTP.
1
When entering the destination information, make sure that the login user name and
password of the FTP server is correct.
➡ Sending Document to Folder on an FTP Server (Scan to FTP) (page 236)
NOTE
• If you are a domain user, specify the domain name.
• If the computer name and domain name are different, check that they are entered as follows.
Domain name\User name
To specify a destination registered in the address book, proceed to the next step.
2
Check the Address Book
1 [Home] key > [...] > [System Menu] > [FunctionSettings] > [Address Book] > [Add/Edit Machine Address
Book]
2 Select the information icon for the destination.
3 Make sure that the login user name and password of the FTP are correct.
NOTE
• If you are a domain user, specify the domain name.
• If the computer name and domain name are different, check that they are entered as follows.
Domain name\User name
If it is incorrect, correct it.
4 [Register] > [OK]
Register the changed destination.
➡ Editing Contact Address in Address Book (page 165)
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