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Troubleshooting > Troubleshooting
Remote Operation
This function enables the system administrator to explain how to operate the panel and troubleshoot to user, by
accessing operation panel of the machine at remote using browser and VNC software.
Executing Remote Operation from Browser
The supported Browser is as follows. We recommend the latest version of browser to use Remote Operation.
âĸ Google Chrome (Version 21.0 or later)
âĸMicrosoft Edge
âĸ Mozilla Firefox (Version 14.0 or later)
âĸ Safari (Version 5.0 or later)
This procedure explains how to execute Remote Operation from Command Center RX using Google Chrome.
1
Display the screen.
[
Menu
] key > [ ] [ ] key > [
Network
] > [
OK
] key > [ ] [ ] key > [
ProtocolSettings
] > [
OK
] key
2
Set "EnhncdVNC ov TLS" to [On].
3
Configure settings for remote operation.
1
[
Menu
] key > [ ] [ ] key > [
Network
] > [
OK
] key > [ ] [ ] key > [
Remote Operation
] > [
OK
] key >
ī
[ ] [ ] key > [
Off/On
] > [
OK
] key > [ ] [ ] key > [
On
] > [
OK
] key
2
[ ] [ ] key > [
Use Restriction
] > [
OK
] key > [ ] [ ] key >
Select [Off], [Use Password], or [Admin. Only]
>
[
OK
] key
When you select [Use Password], enter the password in "Password" and "Confirm Password", then select [OK] key.
4
Restart the machine.
5
Start up the browser.
Enter "https://" and host name of the machine to access the Command Center RX
To execute Remote Operation using other browsers, refer to the following:
Command Center RX User Guide
ProtocolSettings (page 8-20)
You can configure the protocol settings using Command Center RX.
Command Center RX User Guide
Remote Operation (page 8-27)
You can configure settings for remote operation using Command Center RX
Command Center RX User Guide
Restart Network (page 8-27)
Accessing Command Center RX (page 2-44)
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