10-23
Troubleshooting > Troubleshooting
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Message Checkpoints Corrective Actions
Reference
Page
No multi copies.
Press [OK].
â Only one copy is available. Press [OK]
to continue printing.
â
Non-genuine Toner.
Press [Help].
Is the installed toner container our
own brand?
The manufacturer assumes no
responsibility for damage caused by a
non-genuine toner. When you want to
use the toner container currently
installed, select the [OK] key and the
[Cancel] key simultaneously for 3
seconds or more.
â
Message Checkpoints Corrective Actions
Reference
Page
Paper jammed at MP
tray.
â If a paper jam occurs, the machine
will stop and the location of the jam
will be indicated on the screen.
Leave the machine on and select
[Help]. Follow the instruction to
remove the jammed paper.
page 10-26
Paper jammed in
Cassette #
Paper jammed in the
back of Cassette 1.
Paper path error.
Set cassette.
â There is no paper cassette in the
printer, or the cassette is not inserted
properly. After reinserting the paper
cassette, you should be able to print.
When two or more optional feeders
are installed and the lowest one is
selected, the same message will
appear if any of the upper paper
feeder and the printer cassette is
improperly installed.
â
Message Checkpoints Corrective Actions
Reference
Page
RAM disk error.
Press [OK].
â An error has occurred on the RAM
disk. Job is canceled. Select the [OK]
key.
The possible error codes and their
descriptions are as follows.
04: Insufficient space on the RAM
disk. If the optional RAM dis is
installed, increase the RAM disk size
by changing RAM Disk Setting in
System Menu.
â
Refreshing drum...
Please wait.
â The machine is under the adjustment
to maintain its quality. Please wait.
â