Kyocera ECOSYS PA6000 Series

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10-30

Troubleshooting > Troubleshooting

Inside the Machine

If the jammed paper appears to be pinched by rollers, pull it along the normal running direction of the

paper.

If you cannot find a paper jam, try checking inside the rear of the printer.

Top Tray / Inside Rear Cover (page 10-31)

Main Page

Table of Contents3
Machine Features8
Optimize Your Office Workflow8
Save Energy and Cost8
Strengthen Security9
Use Functions more Efficiently10
Guides Provided with the Machine12
About the Operation Guide (this Guide)13
Structure of the Guide13
Conventions Used in this Guide14
Menu Map16
Legal and Safety Information22
Notice23
Safety Conventions in this Guide23
Environment24
Precautions for Use25
Laser Safety (Europe)26
Safety of Laser Beam (Usa)27
Safety Instructions Regarding the Disconnection of Power28
Compliance and Conformity28
Other Precautions (for Users in California, the United States)29
En Iso 777929
Ek1-Itb 200029
Wireless Connection (Mexico Only)29
Security Precautions When Using Wireless LAN (if Equipped)29
Limited Use of this Product (if Equipped)30
Legal Information31
Energy Saving Control Function33
Automatic 2-Sided Print Function33
Resource Saving - Paper33
Environmental Benefits of "Power Management33
Installing and Setting up the Machine34
Part Names35
Machine Exterior35
Connectors/Interior36
With Optional Equipments Attached38
Connecting the Machine and Other Devices39
Connecting Cables40
Connecting LAN Cable40
Connecting USB Cable41
Connecting the Power Cable41
Power On/Off42
Power on42
Power off42
Using the Operation Panel43
Operation Panel Keys43
Operation Method44
Help Screen45
Login/Logout46
Login46
Logout47
Default Settings of the Machine48
Setting Date and Time48
Network Setup49
Configuring the Wired Network49
Configuring the Wireless Network51
Setting Wi-Fi Direct57
Energy Saver Function59
Sleep59
Auto Sleep59
Status (Sleep Level Set.)59
Sleep Level (Energy Saver and Quick Recovery) (Models Except for Europe)60
Weekly Timer Settings60
Power off Rule (Models for Europe)60
Installing Software61
Published Software (Windows)61
Installing Software in Windows62
Uninstalling the Software68
Installing Software in Mac Computer69
Checking the Counter73
Additional Preparations for the Administrator74
Administrator Privileges Overview74
Log in as Machine Administrator or Administrator74
Strengthening the Security75
Command Center RX76
Accessing Command Center RX77
Changing Security Settings78
Changing Device Information79
E-Mail Settings80
Creating a New Custom Box83
Printing a Document Stored in a Custom Box84
Preparation before Use85
Loading Paper86
Precaution for Loading Paper87
Loading in the Cassettes88
Loading Statement in the Cassettes (ECOSYS Pa5000X/Ecosys Pa5500X/Ecosys Pa6000X for Inch Models)92
Loading Statement in the Cassettes (ECOSYS Pa5000X/Ecosys Pa5500X/Ecosys Pa6000X for Inch Models)92
Loading Paper in the Multi Purpose Tray95
Specifying Paper Size and Media Type99
Paper Stopper102
Printing from PC103
Printer Driver Print Settings Screen104
Printer Driver Help106
Changing the Default Printer Driver Settings (Windows 10)106
Printing from PC107
Printing on Standard Sized Paper107
Printing on Non-Standard Sized Paper109
Printing with Universal Print112
Banner Printing115
Canceling Printing from a Computer118
Printing from the Handheld Device119
Printing by Airprint119
Printing by Mopria119
Printing with Wi-Fi Direct119
Printing Data Saved on the Printer120
Specifying the Job Box from a Computer and Storing the Job120
Printing Documents from Private Print Box121
Deleting the Documents Stored in the Private Print Box122
Printing Document from Stored Job Box123
Deleting the Documents Stored in the Stored Job Box124
Printing Document from Quick Copy Box125
Deleting the Documents Stored in the Quick Copy Box126
Printing Document from Proof and Hold Box127
Deleting the Documents Stored in the Proof and Hold Box127
Printing Document from PIN Print Box128
Deleting the Documents Stored in the PIN Print Box129
Printing Document from the Universal Print Box130
Deleting the Documents Stored in the Universal Print Box132
Job Box Setting133
Monitoring the Printer Status (Status Monitor)134
Accessing the Status Monitor134
Exiting the Status Monitor134
Quick View State134
Operation on the Machine138
Canceling Jobs139
Using Document Boxes140
What Is Custom Box140
What Is Job Box140
What Is USB Drive Box140
Using a Custom Box141
Creating a New Custom Box141
Editing Custom Box143
Deleting the Custom Box143
Storing Documents to a Custom Box144
Printing Document in a Custom Box144
Moving Documents in Custom Box145
Deleting Documents in Custom Box146
Using Removable USB Drive147
Printing Documents Stored in Removable USB Drive147
Removing USB Drive148
Using Various Functions149
Functions Available on the Machine150
Custom Box (Printing)150
USB Drive (Printing Documents)150
Functions151
Quiet Mode151
Duplex151
Paper Output152
Ecoprint152
File Name Entry152
Job Finish Notice152
Del. after Print (Delete after Printed)153
Encrypted PDF153
TIFF/JPEG Size153
XPS Fitto Page153
Status/Job Cancel154
Checking Job Status155
Displaying Status Screens155
Checking Job History156
Displaying Job History Screen156
Checking the Detailed Information of Histories157
Sending the Log History157
Device Information158
Checking the Remaining Amount of Toner and Paper (Paper/Supplies)159
Setup and Registration (System Menu)160
Operation Method161
Menu Settings162
Report164
User Property166
Paper Settings166
Print Settings170
Network174
Optional Network187
Device Common190
Security197
User/Job Account202
Application202
Adjust/Maint203
Op Functions203
Device Info203
User Authentication and Accounting (User Login, Job Accounting)204
Overview of User Login Administration205
Enabling User Login Administration206
Setting User Login Administration207
Authentication Security207
Adding a User (Local User List)209
Changing User Properties for Local Users (Admin, Deviceadmin, Poweruser)210
Changing User Properties for Network Users211
Deleting a User212
Managing the Users that Print on this Machine from a PC213
Server Settings214
Configure Network User Rights215
Obtain NW User Property216
ID Card Settings217
Quick Job Printing218
PIN Login219
Using User Login Administration220
Login/Logout220
Overview of Job Accounting221
Enabling Job Accounting222
Job Accounting223
Job Accounting (Local)224
Adding an Account224
Restricting the Use of the Machine225
Editing an Account226
Deleting an Account227
Job Accounting for Printing228
Configuring Job Accounting229
Counting the Number of Pages Printed229
Print Accounting Report230
Using Job Accounting231
Login/Logout231
Apply Limit232
Unknown User Settings233
Unknown ID Job233
Registering Information for a User Whose ID Is Unknown234
Troubleshooting235
Regular Maintenance236
Cleaning236
Toner Container Replacement238
Waste Toner Box Replacement243
Troubleshooting245
Solving Malfunctions245
Remote Operation250
Responding to Messages252
Clearing Paper Jams260
Appendix270
Optional Equipment271
Overview of Optional Equipment271
Optional Function277
Character Entry Method279
Using the Keys279
Selecting Type of Characters280
Characters that Can be Entered Using the Numeric Keys280
Numeric Keys280
Entering Symbols281
Entering Characters281
Paper283
Basic Paper Specifications283
Choosing the Appropriate Paper284
Special Paper287
Specifications291
Machine291
Printer Functions293
Paper Feeder (500-Sheet) (Option)294
Large Capacity Feeder (2000-Sheet) (Option)294
Back up Data295
Data Backup Using KYOCERA Net Viewer295
Data Backup Using Command Center RX295
Functions List of Security Quick Setup296
Tls296
Settings for Server Function296
Settings for Client Function297
Ipv4 Settings (Wired Network)297
Ipv4 Settings (Wireless Network)298
Ipv6 Settings (Wired Network)298
Ipv6 Settings (Wireless Network)299
Transmission Protocol: FTP Client (Transmission)299
Other Protocols: HTTP (Client)299
Transmission Protocol: FTP Client299
Other Protocols: SOAP300
Other Protocols: LDAP300
Transmission Protocols: SMTP (Sending Emails)300
Email: POP3 User Settings301
Print Protocols301
Other Protocols302
TCP/IP: Bonjour Settings304
Network Settings304
Connectivity304
Interface Block Setting304
Energy Saver/Timer305
Authentication Security Settings305
Job Status/Job History Settings305
History Settings305
Glossary306
Index310

Kyocera ECOSYS PA6000 Series - Page 264

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