Reinstallingdevicedriversthatarenotpreinstalled
Toreinstalladevicedriverforanoptionyouinstalled,refertothedocumentationthatcomeswiththeoption.
Note:Reinstallingdevicedriverswillchangethecurrentconfigurationofyourcomputer.Reinstalldevice
driversonlywhenitisnecessarytosolveaproblemonyourcomputer.
Solvingrecoveryproblems
Note:Ensurethatyourrescuedeviceissetasthefirstbootdeviceinthestartupdevicesequencein
theSetupUtilityprogram.See“Selectingastartupdevice”onpage61fordetailedinformationabout
temporarilyorpermanentlychangingthestartupdevicesequence.FormoreinformationabouttheSetup
Utilityprogram,see“UsingtheSetupUtilityprogram”onpage59.
IfyoucannotaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,dooneofthe
following:
•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue
medium”onpage92
.
•Userecoverymediaifallothermethodsofrecoveryhavefailedandyoumustrestorethestoragedriveto
thefactory-defaultsettings.See“Creatingandusingrecoverymedia”onpage89
.
Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem
inasafeplaceforfutureuse.
RecoveryinformationfortheWindows8.1operatingsystem
Thissectioncontainsthefollowingtopics:
•“Refreshingyourcomputer”onpage94
•“Resettingyourcomputertothefactory-defaultsettings”onpage94
•“Usingtheadvancedstartupoptions”onpage95
•“RecoveringyouroperatingsystemifWindows8.1failstostart”onpage95
Refreshingyourcomputer
Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram,
youcanrefreshyourcomputer.
Attention:Ifyourefreshyourcomputer,theprogramspreinstalledonyourcomputerandtheprogramsthat
youinstalledfromWindowsStorewillbereinstalled.However,allotherprogramswillbeuninstalled.
Torefreshyourcomputer,dothefollowing:
1.Movethepointertothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click
Settings➙ChangePCsettings➙Updateandrecovery➙Recovery.
2.IntheRefreshyourPCwithoutaffectingyourfilessection,clickGetstarted.
Resettingyourcomputertothefactory-defaultsettings
Youcanresetyourcomputertothefactory-defaultsettings.Resettingthecomputerwillreinstallthe
operatingsystemandalltheprogramsthatcomewithyourcomputer.
Attention:Ifyouresetyourcomputer,allyourpersonalfilesandsettingswillbedeleted.Toavoiddata
loss,backupallthedatathatyouwanttokeep.
Toresetyourcomputer,dothefollowing:
94ThinkCentreE63zUserGuide