Lenovo ThinkCentre E63z - Undetermined Problems

Message/SymptomFRU/Action
Programloadsfromtheharddiskwithaknown-good
diagnosticsdisketteinthefirst3.5-inchdiskettedrive
1.RuntheSetupUtilityprogramandcheckStartup
sequence.
2.DisketteDrive
3.DisketteDriveCable
4.SystemBoard
5.PowerSupply
RPLcomputercannotaccessprogramsfromitsownhard
disk.
1.IfnetworkadministratorisusingLCCMHybridRPL,
checkstartupsequence:
a.Firstdevice-network
b.Seconddevice-harddisk
2.Harddiskdrive
RPLcomputerdoesnotRPLfromserver
1.Checkstartupsequence.
2.CheckthenetworkadapterLEDstatus.
Serialorparallelconnectordevicefailure(systemboard
connector)
1.ExternalDeviceSelf-TestOK?
2.ExternalDevice
3.Cable
4.SystemBoard
Serialorparallelconnectordevicefailure(adapter
connector)
1.ExternalDeviceSelf-TestOK?
2.ExternalDevice
3.Cable
4.AlternateAdapter
5.SystemBoard
Someorallkeysonthekeyboarddonotwork
1.Keyboard
2.KeyboardCable
3.SystemBoard
Undeterminedproblems
Thissectionprovidesinstructionsonhowtofindoutthefailingdevicesoradapters.
1.Power-offthecomputer.
2.Removeordisconnectthefollowingcomponents(ifinstalled)oneatatime.
a.Externaldevices(modem,printer,ormouse)
b.Anyadapters
c.Memorymodules
d.Extendedvideomemory
e.ExternalCache
f.ExternalCacheRAM
g.Harddiskdrive
h.Diskettedrive
3.Power-onthecomputertore-testthesystem.
4.Repeatsteps1through3untilyoufindthefailingdeviceoradapter.
Ifalldevicesandadaptershavebeenremoved,andtheproblemcontinues,replacethesystemboard.
See“Replacingthesystemboard”onpage119.
88ThinkCentreE63zUserGuide