Lenovo ThinkCentre E63z - Lenovo Solution Center; UEFI Diagnostic Program

LenovoSolutionCenter
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.
•YourcandownloadtheLenovoSolutionCenterprogramfromhttp://www.lenovo.com/diags.
•IfyouareusingaWindowsoperatingsystemotherthanWindows7orWindows8.1,goto
http://www.lenovo.com/diagsforthelatestinformationondiagnosticsforyourcomputer.
ToruntheLenovoSolutionCenterprogram,see“Lenovoprograms”onpage38
.
Note:Ifyoucannotisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprintthelog
files.YouwillneedthelogfileswhenyouspeaktoaLenovotechnicalsupportrepresentative.
Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.
UEFIdiagnosticprogram
AUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestmemorymodulesand
internalstoragedevices,viewsysteminformation,andcheckandrecoverbadsectorsoninternalstorage
devices.
ToruntheUEFIdiagnosticprogram,dothefollowing:
1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Basictroubleshooting”onpage71.If
anerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage84forerrorcodedescriptionsand
troubleshootinghints.
2.RepeatedlypressandreleasetheF10keywhenturningonthecomputer.Themainscreenofthe
UEFIdiagnosticprogramisdisplayed.
3.Followtheinstructionsonthescreentousethediagnosticprogram.
Theoptionsonthemainscreenareasfollows:
Table2.ItemsonthemainscreenoftheUEFIdiagnosticprogram
DIAGNOSTICSTOOLS
•LCDtest
•Memory-Quicktest
•Memory-Extendedtest
•Motherboardtest
•PCI-etest
•Storage-Quicktest
•Systeminformation
•Recoverbadsectorstool
•Generateconfigurationfile
•Executefromconfigurationfile
•Exitapplication
Chapter8.Troubleshootinganddiagnostics81