Lenovo ThinkCentre E63z - Hard Disk Drive Problems; Problems with the Keyboard or Mouse

•IfSmallComputerSystemInterface(SCSI)devicesareinstalled,ensurethatthelastexternaldevicein
eachSCSIchainisterminatedcorrectly.Formoreinformation,seeyourSCSIdocumentation.
Harddiskdriveproblems
Selectyoursymptomfromthefollowinglist:
•“SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram”onpage74
•““NoOperatingSystemFound”messageorthesystemnotstartingfromthecorrectharddiskdrive”
onpage74
SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram
Symptom:SomeorallharddiskdrivesmissingfromtheSetupUtilityprogram
Actions:
•Ensurethatallharddiskdrivesignalcablesandpowercablesareconnectedcorrectly.
•Ensurethatyourcomputerisconfiguredcorrectlytosupporttheharddiskdrives.
–IfyourcomputerisinstalledwithfiveSATAharddiskdrives,ensurethattheSATAharddiskdrive
enablementmodule(onetofiveharddiskdrives)isinstalled.
–IfyourcomputerisinstalledwithSASharddiskdrives,ensurethattheSASharddiskdriveenablement
module(onetofiveharddiskdrives)ortheLSIMegaRAIDSASadapterisinstalled.
Iftheseactionsdonotcorrecttheproblem,runthediagnosticprogramLenovoSolutionCenter.See
“LenovoSolutionCenter”onpage81.Ifyouneedtechnicalassistance,seeChapter12“Gettinginformation,
help,andservice”onpage129
.
“NoOperatingSystemFound”messageorthesystemnotstartingfromthecorrect
harddiskdrive
Symptom:“NoOperatingSystemFound”messageorthesystemnotstartingfromthecorrectharddiskdrive
Action:Ensurethattheharddiskdriveyourcomputerstartsfromislistedasthefirststartupdeviceinthe
SetupUtilityprogram.Referto“Selectingastartupdevice”onpage61.
Problemswiththekeyboardormouse
Thissectionprovidessolutionstokeyboard-relatedandmouse-relatedproblems.
Keysonthekeyboarddonotwork
Solutions:
•ConnectthekeyboardcabletoaUSBconnectororPS/2keyboardconnector.
•IfyouareusingaUSBkeyboard,enabletheUSBconnectorsintheBIOSsettings.Formoreinformation,
see“Enablingordisablingadevice”onpage61.
•IfyouareusinganEnhancedPerformanceUSBkeyboard,usethehelpsystemintheEnhanced
PerformanceCustomizationKeyboardprogramtohelpdiagnoseproblems.
ToopentheEnhancedPerformanceCustomizationKeyboardprogram,dooneofthefollowing:
–OnWindows7:
1.ClickStart➙ControlPanel.
2.ClickHardwareandSound.
3.ClickDevicesandPrinters.
74ThinkCentreE63zUserGuide